Cookie Policy
Cookie Policy – Calyray
Last Updated: November 2, 2025
⸻
1. What Are Cookies
Cookies are small text files stored on your device (computer, phone, or tablet) when you visit our website Calyray.com.
They help us ensure the proper operation of our store, analyze traffic, improve performance, and tailor our offers and ads to your preferences.
⸻
2. Why We Use Cookies
We use cookies to:
• Ensure the proper functioning of the online store and checkout process (e.g., remembering items in your cart).
• Personalize the site content based on your preferences (e.g., language, currency, or product display).
• Analyze user behavior and website performance to improve our services (analytical cookies).
• Display personalized advertising relevant to your interests (marketing cookies).
• Enhance security and prevent abuse or technical errors.
⸻
3. Types of Cookies We Use
Our store uses the following categories of cookies:
• Essential Cookies: Necessary for the website to function and for processing orders (e.g., session management, cart functionality, language preferences).
• Analytical Cookies: Help us analyze traffic and store performance (e.g., Google Analytics, Shopify Analytics).
• Marketing Cookies: Used to show personalized ads based on your interests (e.g., Meta Pixel, Google Ads, TikTok Pixel).
• Functional Cookies: Allow us to remember your preferences such as language, size, or recently viewed items.
⸻
4. Cookie Storage Duration
Some cookies are deleted after you close your browser (session cookies), while others may remain stored on your device for a defined period (persistent cookies) — up to 24 months, depending on their purpose.
⸻
5. Managing Cookies
When you first visit our website, a banner appears informing you about cookie usage.
You can accept all cookies or manage your preferences directly from the banner.
At any time, you may also change your browser settings to limit or block cookies.
Please note: disabling certain cookies may affect the store’s functionality and prevent you from completing purchases.
⸻
6. Third-Party Services
Some cookies may come from trusted third-party partners that assist us with analytics, marketing, and website optimization.
These include: Google, Meta (Facebook & Instagram), TikTok, Klaviyo, Hotjar, and Shopify.
⸻
7. Personal Data Protection (GDPR)
Information collected through cookies may be considered personal data if it allows user identification.
Such data is processed in accordance with Regulation (EU) 2016/679 (GDPR).
For more details, please refer to our Privacy Policy.
⸻
8. Changes to This Cookie Policy
We reserve the right to update this Cookie Policy at any time.
All changes will be published on this page with a new “Last Updated” date.
⸻
9. Contact Information
If you have any questions about our Cookie Policy, please contact us at:
Calyray
Nieuwezijds Voorburgwal 87C, 1012 RE, Amsterdam, Netherlands
📧 Email: info@calyray.com
📞 Phone: +31 6 1724 6439
🕒 Customer Service: Monday – Friday | 9:00 AM – 5:00 PM (AEST)
💬 Average response time: within 24 hours