Privacy Policy

This Privacy Policy explains how NextEra Digitals (“we”, “us”, “our”) collects, uses, and shares personal information when you visit or make a purchase from https://calyray.com/ (the “Site”). We handle personal information in accordance with applicable Canadian privacy laws (including PIPEDA and, where applicable, substantially similar provincial laws).

Section 1 – Your Information and Our Store
When you make a purchase on our Site, we collect the personal details you provide (such as your name, email address, and shipping/delivery information) so we can process and deliver your order and provide customer support.

When you browse the Site, we may automatically receive certain technical information about your device and connection, such as your IP address, browser type, and operating system, to help us operate, protect, and improve the Site.

If you choose to subscribe or otherwise consent, we may use your email address to send you store updates, promotions, or new product information in accordance with Canada’s anti-spam rules, including unsubscribe options where required.

Section 2 – Consent and Choices
Providing Consent: When you provide personal information to complete a transaction, verify your payment method, place an order, or arrange delivery, you are consenting to our collecting and using that information for that specific purpose. Under Canadian privacy law, consent should be meaningful, meaning you can understand what you’re agreeing to and why. 

If we want to use your personal information for a different purpose (for example, marketing), we will ask for express consent when required, or provide a clear way to opt out where permitted.

Revoking Consent: You can withdraw your consent at any time (subject to legal or contractual restrictions and reasonable notice). To do so, contact us at info@calyray.com.

Access and Correction: You may request access to the personal information we hold about you and ask that it be corrected if it is inaccurate, subject to limited exceptions under applicable law. To make a request, contact us at info@calyray.com.

Section 3 – Sharing Your Data
We may disclose your personal information if required to do so by law, regulation, court order, or other lawful request, or if you breach our Terms of Service.

Section 4 – Shopify Platform
Our online store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and general Shopify application. Shopify stores your data on secure servers protected by security measures such as firewalls.

Payment information is handled through Shopify’s payment processing systems. Payment card data is protected using industry standards, and Shopify is certified as PCI DSS compliant. Transaction information is retained only as long as needed to complete your purchase (and as required for legitimate business and legal purposes) and is then deleted or anonymized where appropriate.

For more information, you can review Shopify’s terms and privacy information: Shopify Privacy Policy.

Section 5 – Third-Party Providers
We work with third-party service providers (for example, payment processors, shipping partners, analytics providers, and customer support tools) who may access your personal information only as necessary to perform services for us.

Some third-party providers have their own privacy policies. We recommend reviewing those policies to understand how your information is handled by those providers.

Some providers may process or store information outside Canada. In those cases, your information may be subject to the laws of the country where it is processed.

Our Privacy Policy does not apply to third-party websites or applications you may access through links on our Site.

We may use tools such as Google Analytics to understand how visitors use the Site and to improve performance and customer experience.

Section 6 – Data Protection
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification, taking into account the sensitivity of the information.

Where payment information is involved, it is protected using encryption and secure transmission methods (such as SSL/TLS) consistent with industry practices and PCI DSS requirements.

No method of transmission over the internet or electronic storage is completely secure. However, we take steps designed to reduce risk and will take additional steps as required by applicable law if a breach of security safeguards creates a real risk of significant harm.

Section 7 – Cookies
We use cookies and similar technologies to help the Site function, remember preferences, analyze traffic, and improve your experience. Cookies may also be used to personalize content and measure advertising effectiveness.

Most browsers accept cookies automatically, but you can usually modify your browser settings to refuse cookies or alert you when cookies are being used. Please note that blocking certain cookies may impact Site functionality.

You may also be able to manage cookie preferences through any consent banner or cookie settings tool presented when you visit the Site, where applicable.

For information about Shopify-related cookies, see: Shopify Cookie Policy.

Section 8 – Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, or legal requirements. We encourage you to review it periodically. Changes take effect when posted on this page.

If we make material changes, we will post the updated policy here so you can understand what information we collect, how we use it, and under what circumstances we may share it.

If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction so we can continue to provide services, subject to applicable law.